Group Life Members
Coping with a loss can be overwhelming for beneficiaries and their families. We provide support
by offering a service that combines grief, financial and legal counseling.
Who is eligible for services?
Beneficiaries of an insured person who dies.
Insured Person who qualifies for an accelerated benefit from a group life insurance plan.
Insured Person who qualifies for benefits from a group accident policy because of
accidental injury.
Benefits:
Unlimited telephone access for one year to grief counselors, financial and legal advisors.
Up to five face-to-face sessions are available to the beneficiary. Sessions may be used with
one grief counselor, financial planner or legal advisor, or the sessions may be split
among the three types of counselors/advisors.
Counselors may make referrals to qualified grief counselors, financial planners, or legal
consultants. With permission, grief counselors may make follow-up calls when appropriate,
such as the anniversary of the date of loss.
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Long Term Disability Members
Employees may receive up to five counseling sessions per year before a disability
claim occurs. After a long term disability claim is approved, claimants may also receive up
to five counseling sessions. Sessions may be used with a counselor, financial planner or
legal advisor, or split among the three types of professionals.
Benefits:
Access to an interactive website and unlimited, 24/7 telephone access to a toll-free helpline
staffed by counselors with a master’s or doctoral degree in counseling.
Telephone assessments and counseling.
Referrals to resources and services in callers’ communities, such as community and
governmental agencies serving the disabled, homemaker services, assistive equipment,
and daycare for children and elderly parents.
Multilingual capabilities and TTY capabilities for the deaf and hearing impaired.
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